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GO CAPTAINS!!!!!! 
Straight to your CNU Live to view and pay bills.
Access, view, and pay your tuition and fees, and room and board charges through your CNU Live account.
You will no longer receive a paper bill from CNU!
- Notification will be sent to your CNU email address when your bill is online
- Login to your CNU Live account
- Click on Tuition & Fees
- Message Board may contain important information
- Choose from the list of options located in the column on the left
- Authorize parents or others to make payment on your behalf. They will also receive email notification once you set them up.
- Online payments are posted to your CNU student account immediately.
- Pay online by echeck (no fee), MasterCard, American Express, or Discover credit card (convenience fee applies with credit card use).
- Confirmation number for payment is given immediately.
An adjustment statement will not be posted online prior to the start of classes for nay changes. The online "Account Status" screen has accurate charges, and will show all adjustments to your account. Use the "Current Balance" figure from this screen (Line 5) and subtract any approved Financial Aid that has not been posted to calculate the amount to pay prior to the payment deadline.
Authorized Payers: https://quikpayasp.com/cnu/tuitionandfees/authorized.do
- Once your student sets up your access, you will be able to view and pay all tuition and fees and room and board charges for your student.
Frequently Asked Questions
General Questions
Parent Questions
Student Questions
General Questions
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Why haven't I received my bill yet? |
| A: |
All student bills are online. Notification of these bills is through the student's CNU email account. This notification will explain to the student how to log into the system. Parents may also be set up as Authorized Payers who can then view (and if they desire pay) the bill online as well.
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| Q: |
What payment methods are available? |
A: |
Students and parents can now make payments through a variety of methods. QuickBILL allows students and authorized payers to make electronic payments using their credit card (MasterCard or Discover with a vendor service charge) OR to pay electronically with a check at no cost! Other options for payment are to pay with cash or a cashier's check. Payments of cash or check may still be made in person at our Cashier's Office in the Administration Building, 2nd Floor.. |
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| Q: |
Where can I mail a check? |
| A: |
Make checks payable to Christopher Newport University. Please include the student's ID number or other form of identification so that we know to which account to apply the check.
Please send checks as well as any other correspondence to our office:
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Christopher Newport University
Attn: Cashiers
1 University Place
Newport News, VA 23606-2998 |
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| Q: |
Where do I go to login to QuikBILL? |
| A: |
To log into QuikBILL go to your CNULive Account. Click on Tuition & Fees.
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| Q: |
What are e-checks? |
| A: |
An e-check is an electronic direct debit from your checking account. Any checking account can be used, provided it allows a direct draft, and is drawn against an account with a US bank. We can only accept payments in US dollars. When making an e-check payment, you must provide the routing number and account number, which generally appear on the bottom of your paper check. Some banks have specialized routing numbers for e-check transactions. You can contact your bank to verify their e-check routing number. In this example, the routing number is in blue (bottom left) and the account number is in green (bottom center):
There is no service charge for using an e-check to pay your bill. After you or your Authorized Payer makes an e-check payment, you will receive an email confirmation. Subsequent verification of bank account number and funds availability through the ACH (Automated Clearing House) system will take place and the debit to your bank account will occur no later than 48 hours after the payment transaction is completed on-line. Therefore, to avoid overdrafts, it is strongly recommended that there are sufficient funds available at the time of payment.
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| Q: |
Why don't payments reduce the amount due on the bill? |
| A: |
The electronic bill behaves in the same way a paper bill would. It shows the student account status as of the billing date. Activity since the last billing can be viewed in the Account Status section of QuikBILL.
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| Q: |
Why don't payments show up on Payment History? |
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Payment History on QuikBILL only shows payments made through QuikBILL. Transactions made through our office will only appear on the student's account and on subsequent bills. Activity since the last billing can be viewed in the Account Status section of QuikBILL. |
Parent Questions
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| QuikBILL - Parents and Authorized Payers |
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| Q: |
What is the user name and password for QuikBILL? |
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The student who creates the Authorized Payer creates this user name and password. Please contact the student for this information. Authorized payers log in to QuikBILL on the QuikBill Login page .
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| Q: |
How can my password be reset? or What if I can't remember my login name or password? |
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The student to whom the account belongs can tell you your username or reset a password. They reset your password by logging into their CNULive account, selecting Authorized Payers and Edit. They can then choose to reset the password. The system will then send you an email with a new system generated password.
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| Q: |
How can I change my email address in QuikBILL? |
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Once logged in as an Authorized Payer, select User Preferences. Change the Primary Email Address to receive the notification at a new address. Authorized payers log in to QuikBILL on the QuikBill Login page.
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| Q: |
What if I don't have an email address? |
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If you don't have a personal email address, please use the student's CNU email address when prompted. This will allow us to discuss the account with you as an Authorized Payer. If you later get an email address, you can change the address in the system by following the instructions in the question How can I change my email address in QuikBILL?
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Student Questions
| QuikBILL |
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| Q: |
Where do I go to login to QuikBILL? |
| A: |
Login to CNU Live, then select Tuition and Fees. No additional user name or password is required once logged into CNU Live.
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| Q: |
Why does nothing happen after clicking Tuition and Fees ? |
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The electronic bill is opened in a pop up window over the top of the current CNU Live session. Most likely a popup blocker is preventing this window from opening. Some common popup blockers that may cause this issue are MSN Toolbar, the Google Toolbar, the Yahoo! Toolbar, and the ViewPoint Toolbar. Internet Explorer also has a built-in pop up blocker in recent versions.
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How do I set up an Authorized Payer? |
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To create an Authorized Payer, the student logs into QuikBILL and clicks Authorize Payers. They then click the "Add New" button and enter a name, login name, password, and email address. The Authorized Payer will receive a notification email with their login name and they should contact the student for the password.
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