SONA Frequently Asked Questions
What does authentication has expired mean?
How do I receive credit?
Who can see the information about my sign-ups?
How can I view article summary credit?
Can sign up for the same study twice?
What is a disqualifier for another study?
Why do I have to acknowledge the Human Subjects Policy?
Where are email notifications to me sent?
Any additional questions not appearing on this list can usually be answered through the documentation found on the Research Participation page. If you study these documents and still cannot find the answer to your question, please contact a member of the CNU Human Participation Pool Committee at hppc@cnu.edu.
| What does authentication has expired mean? |
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Immediately after I login, as soon as I click on any menu option, I am taken back to the login page and I see a message that my authentication has expired. What does this mean?
This message means that your web browser is not properly configured to accept cookies. You should turn on cookies in your web browser, use a different web browser (for example, try Firefox if you are currently using Internet Explorer), or try a different computer. Detailed instructions can be found if you go to the site and enter the url “cookie_help.asp” in place of “default.asp” in the address bar of the browser, when you are on the front page of the site.
Another easy thing to try is simply to use another computer. Usually the computers in university computer labs are configured correctly.
| How do I receive credit? |
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I participated in a study, but I have yet to receive credit. How do I receive credit?
The researcher must grant you credit. This is usually done shortly after your participation. If it has been some time and you have still not received credit, contact the researcher.
| Who can see the information about my sign-ups? |
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Help! I don't want everyone to know which studies I signed up for.
Only the researcher and principal investigator of the study may see that you have signed up for it, along with the subject pool administrator. No other users, including other researchers or your instructor, may see this information.
| How can I view article summary credit? |
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I wrote an article summary instead of participating in studies. How do I know I have completed my requirements?
View the My Schedule and Credits page and any non-study credit will also be listed there. See the Tracking Your Progress section of this documentation for more information.
| Can sign up for the same study twice? |
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I noticed that with some studies, I can sign up for them again even if I participated before, while others don't allow for this. Why is this?
Researchers can choose if their studies allow you to participate more than once. Not all studies allow you to participate more than once.
| What is a disqualifier for another study? |
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I attempted to sign up for a study, and I was prevented from doing so because the study I was trying to sign up for is a disqualifier for another study I am scheduled to participate in. Why is this?
If you have signed up for a study that has disqualifiers (studies you must not have participated in to participate in that study), you may not then sign up for the studies that are listed as the disqualifier studies. You are allowed to sign up for the disqualifier studies if the disqualifier study will take place after the study with disqualifiers, or if you have already participated in (and received credit for) the study with disqualifiers. The easiest way to sign up for both studies is to schedule the disqualifier study at a time later than the study with disqualifiers.
| Why do I have to acknowledge the Human Subjects Policy? |
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Do I have to acknowledge the Human Subjects Policy even if I'm only participating in an experiment?
Certain regulations and research guidelines either require or recommend it. You only need to do it once every 6 months, so it should not be too intrusive. You will not be asked to acknowledge the policy if this feature is disabled by your administrator.
| Where are email notifications to me sent? |
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I was told that the SONA system is sending me email, but I cannot seem to find anything in my account. Where are email notifications to me sent?
Email notifications (e.g. sign-up notices) are sent to an address derived from your user.
